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February 08, 2005

No dice.

I've loaded McAfee firewall, antivirus and antispyware programs, with no results.

I seem to be able to get rid of most things while my modem is not plugged in, but as soon as I connect to the InterWeb again it all comes crashing down.... 100s of popups, Browser crashes and sudden computer reboots.

I'm not sure what else to do, but I'll let you know how it's going!

Posted by Dan at February 8, 2005 04:36 PM

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I'm pretty sure that antispyware programs don't fix a virus that's already found its way in before enabling them. (Sorry, should've mentioned that earlier, but I forgot.) For that, you have to figure out what the heck's on your computer and download a program meant to erase that particular virus. Or you could grab a bunch of virus cleaners and see which one works.

I've done a good job of stopping crap before it found its way in, so I've never gotten past this point, and I don't know what comes next. Good luck.

Posted by: Alex D. at February 8, 2005 05:23 PM

Have McAfee scan your whole hard drive for viruses. It should find a bunch of stuff and you can delete it our quarantine it. If you are still having problems, there are ways of dealing with these things. MOOHAHAHAHA!

Posted by: Ralph at February 8, 2005 06:11 PM

Dan-- have you considered switching browsers from Internet Explorer to Mozilla Firefox? It's free at http://Mozilla.org, isn't the target of most viruses that are usually focused on Explorer (Mozilla seems to run "under the radar" in that sense) and isn't infected by those infernal pop-ups. It's highly recommended by Rochester's computer Q&A guy/newspaper columnist Nick Francesco, and I've been using it on my own computer. (You can still use Explorer too, if you want to--even simultaneously if there's some reason you need to.) Francesco also constantly recommends doing The Security Tango first (http://AskNick.com/tango.php) and says in a recent column I kept, "Basically, The Security Tango is a step-by-step method of finding and killing any viruses or spyware on your system." Couldn't hurt-- might save you that trip to town...

Posted by: Gail at February 8, 2005 10:34 PM


You are nearly the sixth person to suggest that, but only the first person of professor status. I am looking into it even now, thank you!

Posted by: Dan at February 9, 2005 02:09 AM

it's the McAfee firewall. the exact same thing happened to my computer. virus, then installed McAfee security sweet and the next thing you know we're reformatting.

Posted by: beth at February 9, 2005 09:43 AM

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